Health Care
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The Choice in Organizational Performance for Non-Profits
Grande Prairie, AB
Date: March 14-15, 2012
Price: $180 / person
Specially reduced rate thanks to the CMHA Northwest Alberta Region
The Choice in Relationships
Grande Prairie, AB
Date: March 16-17, 2012
Price: $95 / person, bring one additional guest for $20 at the door
Specially arranged by the CMHA Northwest Alberta Region
Upper Tantallon, Nova Scotia B3Z 1L3
Direct: 1.866.252.3131
Fax: 902.820.3144
Email: info@arbinger.ca
Health Care Training By Arbinger
Those who are concerned about their own or their loved ones' health entrust the very quality of their lives to healthcare professionals. This is a sacred trust. We work with hospitals, nursing homes, medical clinics, dental practices, and treatment programs to help healthcare workers see patients, residents, and all those they serve as people - with all of the respect and care that implies. We also show that seeing patients as people requires that healthcare workers see each other that way as well, making workplaces much more enjoyable to be in.
Through training, consulting, and coaching services, we help healthcare organizations to focus their entire energies on the wellbeing of those they are serving.
The following programs form our core training offerings for healthcare professionals:
- The Choice in Organizational Performance (ideal for hospitals and clinics)
- The Choice in Treatment and Intervention (ideal for treatment programs)
Day 1: Core Training – The Choice
Format: one 8-hour day.
The Choice is how we begin all our work. Participants learn what the box of self-deception is, how we get in it, and how to get out. They discover that self-deception is at the heart of most "people problems" and learn the extent to which we, as people, contribute to the problems we believe are caused by others.
The Choice gives participants the keys to obtaining desired results in areas such as individual growth, relationships, effective leadership, communication, conflict resolution, trust, motivation, cooperation, decision-making, and patient-practitioner relations.
The Choice covers:
Way of Being: The Source of Influence
- Our influence does not come from what we do, as most people think. It comes from something deeper, which Arbinger calls "Way of Being".
- There are two basic Ways of Being: The Responsive Way and The Resistant Way.
The Choice That Determines Way Of Being
- How individuals move from one Way of Being to the other.
- Predictable consequences of each way.
When The Resistant Way Becomes Characteristic
- How the Resistant Way becomes habitual - and the inevitable negative consequences.
- How to recognize our own Resistant Ways.
The Effect Of The Resistant Way On Others
- A person who is being Resistant invites resistance in others. This spreads resistance, undercutting the effectiveness of each individual and the achievement of health and wellness objectives.
- We can become unwittingly devoted to self-protection and justification rather than achieving results.
Becoming Responsive: Getting Out Of The Box
- The practical way to get out of the box of self-deception and stay out.
Day 2: The Choice in Treatment and Intervention
Format: one 8-hour day.
The Choice in Treatment and Intervention applies Arbinger's work to our efforts to help others make improvements – whether that effort is at home, at school, in a formal treatment program or correctional facility, or within the informal context of a relationship between friends or associates.
The Choice in Treatment and Intervention covers:
Box Warning Signs
- The Box carries characteristic signs - when identified, they can lert us that we might be in the box.
- Participants explore these signs in depth to gain greater self-understanding.
The Two Ways to Intervene : The Arbinger Intervention Pyramid™
- Intervening to help another to change has certain built-in "traps" - ways that we inadvertently get in the way of that change, and build resistance to it. Participants learn about these traps and how to avoid them.
Intervention Boxes and How to Escape them
- Justification boxes come in four main categories, each with their own devastating impact.
- Participants discover which boxes they are most likely to carry. They discover how these boxes have made them less productive and successful than they could have been, and the negative effect they can have on intervention efforts. They also learn how to escape the destructive influence of these boxes.
Principles of Responsive Intervention
- Participants examine Arbinger's 4 Principles of Responsive Intervention: ways to avoid the traps we have identified when intervening and increase the effectiveness of their helping efforts.
Rethinking correction and discipline: what to do when things go wrong
- Looking at where we are most likely to fail as interveners, participants examine the Arbinger Intervention Pyramid™ to rethink correction and discipline.
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